The benefits and costs of a national smart ticketing infrastructure

This study is an initial high level review of the costs and tangible and intangible benefits of existing smart ticketing schemes on all modes of public transport. The evidence is largely provided by bus schemes and is used to give an early indication of the economic case for national coverage of smart ticketing schemes. The background to smart ticketing is examined including the policy framework, regulatory context and current operations. The scope of the study and methodology are then outlined. Evidence of the benefits of the system are then considered in detail including increased ease of use of public transport leading to increased usage benefits, time and cost savings for operators and efficiency savings for local authorities. It is noted that benefits are often dependent on the degree of take-up of the system. The costs include considerable start-up costs and significant on-going costs. Significant and quantifiable benefits are then used to develop models to provide benefit figures relevant to transport policy development. The resulting benefit figures and their limitations are examined. Assumptions and sensitivities of the benefit figures are discussed.

  • Publication Date: 2009


  • English

Media Info

  • Pagination: 86p

Subject/Index Terms

Filing Info

  • Accession Number: 01151467
  • Record Type: Publication
  • Source Agency: Transport Research Laboratory
  • Files: ITRD
  • Created Date: Mar 1 2010 8:30AM