Human Factors Measurement for Future Air Traffic Control Systems

Because future air traffic control (ATC) systems will have an important impact on the roles and responsibilities of ATC officers, it is essential to have valid and reliable methods of assessing human factor issues associated with these changes. This paper provides a critical review of research pertaining to the measurement of HF issues in current and future ATC. The relation of major aviation changes and five key HF issues in ATC (situational awareness, workload, boredom/vigilance/monotony, motivation/stress and trust/complacency /overreliance) is described. Measures are outlined, compared, and evaluated and are followed by guidelines for assessing these issues in the ATC domain. The review suggests that situational awareness and workload have been widely researched and assessed using a variety of measures, but the areas of trust, stress, and boredom have been neglected in research. It is predicted that, given the changing role of ATC officers and profound future airspace requirements and configurations, issues of stress, trust, and boredom will become more significant. Based on the findings from this review, the authors recommend that researchers should develop and/or refine existing measures of all five key HF issues to assess their impact on ATC officer performance. It is also recommended that these issues be considered in a holistic manner.

Language

  • English

Media Info

  • Media Type: Print
  • Features: Figures; References; Tables;
  • Pagination: pp 595-637
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 01150826
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Feb 11 2010 10:51PM