Rail Passenger Boarding and Detraining Behavior

Observations of passengers boarding and detraining were made at stations with a large number of passengers and a high number of gap injuries. The objective of the observations was to categorize behavior and identify factors or conditions that may lead to train gap accidents. A gap injury analysis determined that 69% of gap injuries were women passengers. For this reason, the observational study sought to distinguish between the behavior of female and male passengers. The methodology taken was to gather data on boarding and detraining passengers at one or more doors of arriving trains. The data gathered included: (1) the number and gender of passengers boarding and detraining; (2) the number of passengers looking down as they boarded or detrained; and (3) the number of passengers with luggage, strollers, holding the hand of a child or using a cell phone. The study found that 76 percent of female passengers look down while detraining compared to 78.5 percent of male passengers. Ninety percent of male passengers look down while boarding compared to 86 percent of female passengers. Passengers observed at one station showed that females look down more than males during midday whether boarding or detraining. However during rush hours, they either look down less than males when boarding or look down slightly more than males when detraining. That is the dynamics of boarding during rush hour (crowding, time pressures) may help explain the disparity of females attention while compared to males. Data gathered on the number of passengers engaged in activities that may be either distracting or “risky behavior” showed that passengers with luggage were the greatest distraction with cell phone usage was not as large as expected.


  • English

Media Info

  • Media Type: DVD
  • Features: Figures; References; Tables;
  • Pagination: 21p
  • Monograph Title: TRB 89th Annual Meeting Compendium of Papers DVD

Subject/Index Terms

Filing Info

  • Accession Number: 01157096
  • Record Type: Publication
  • Report/Paper Numbers: 10-3247
  • Files: TRIS, TRB
  • Created Date: Jan 25 2010 11:36AM