The Concept of a Regional Maintenance Center

This article presents a model for a Regional Maintenance Center (RMC) for use in rural transportation systems. The authors first outline some of the maintenance concerns faced by rural transit systems, including an aging fleet, poor maintenance practices, and a lack of technical expertise, which can be particularly acute in rural areas. The article then describes the RMCs instituted in the state of Illinois. Typical services covered by the RMCs include preventive maintenance and safety inspections, repair services, warranty recovery services, road call and wrecker services, and loaner vehicle service. The authors contend that Regional Maintenance Centers, with an in-house training center for mechanics and drivers, could improve vehicle reliability, increase vehicle longevity, and improve service to transit clientele. However, generalized “onesize-fits-all” approach to these centers could actually be counter-productive as there is great variety in factors such as vehicle type, fleet age, RMC maintenance capacity, and human resource availability. Instead, Regional Maintenance Centers must be individualized and located so potential use by rural transit service providers is maximized in order to provide superior serviceability and quality customer service.

Language

  • English

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Filing Info

  • Accession Number: 01148159
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Dec 29 2009 10:12AM