Listening to passengers to focus on safety improvements

A high level of objective and subjective safety builds an essential portion of the attractiveness of public transportation. For this reason, the Munchner Verkehrsgesellschaft (MVG) has established a safety concept with two goals: its passengers should a) be safe and should b) feel safe. This articleƻdescribes the results of the study carried out by MVG on the 'Subjective feeling of safety' of its U-Bahn customers. It aimed to determine how the passengers would grade the state of safety in the U-Bahn, what they think of the previous safety measures taken by MVG and what areas could be improved.

Language

  • English

Media Info

  • Pagination: 10-14
  • Serial:
    • EUROTRANSPORT
    • Publisher: RUSSELL PUBLISHING LTD
    • ISSN: 1478-8217

Subject/Index Terms

Filing Info

  • Accession Number: 01144060
  • Record Type: Publication
  • Source Agency: TRL
  • Files: ITRD
  • Created Date: Nov 16 2009 12:24PM