Transportation Security Administration Privacy Stewardship

The Department of Homeland Security (DHS) Office of Inspector General (OIG) performed an audit of the Transportation Security Administration’s (TSA) privacy stewardship. OIG's audit objective was to determine whether TSA’s plans and activities instill and promote a privacy culture and comply with federal privacy laws and regulations. As part of this audit, OIG surveyed 2,285 TSA employees on their knowledge of the Privacy Act, the proper handling of personally identifiable information, privacy incident response, and privacy stewardship. TSA has made progress in implementing a framework that promotes a privacy culture and complies with federal privacy laws and regulations. Specifically, TSA demonstrated its organizational commitment to privacy by designating the Office of Privacy Policy and Compliance (OPPC) to oversee its privacy functions. In addition, OPPC is strengthening TSA’s culture of privacy through coordination with managers of programs and systems that contain personally identifiable information to meet reporting requirements, perform privacy risk impact assessments, prepare public notifications of systems of records, and enforce privacy rules of conduct. Further, OPPC has established processes for reviewing and reporting privacy incidents, issuing public notices, addressing complaints and redress for individuals, and implementing and monitoring privacy training for employees. TSA can improve its privacy program by implementing automated privacy-specific tools for testing and monitoring. Further, TSA can implement approaches to provide supplemental and job-specific privacy awareness or training activities. OIG is making two recommendations to the TSA Administrator to strengthen the privacy program.


  • English

Media Info

  • Media Type: Web
  • Features: Appendices; Figures;
  • Pagination: 36p

Subject/Index Terms

Filing Info

  • Accession Number: 01144501
  • Record Type: Publication
  • Report/Paper Numbers: OIG-09-97
  • Files: TRIS
  • Created Date: Nov 3 2009 1:23PM