Gauteng Province: Using Smart Card Technology for Contract Monitoring and Compliance

Gauteng, the fastest growing province in South Africa, currently has no way to audit and monitor the contractors that operate the bus transit services in the region. Since the contractors are paid based on the sale of different classes of tickets to passengers, it is important to be able to confirm whether the alleged number of tickets was indeed sold to prevent operator abuse. This article discusses the development of an electronic smart card ticketing and monitoring system that will provide secure auditable data for all current contracts in Gauteng. All buses and point of sale units will be fitted with an electronic smart card ticketing device linked to a global positioning system distance unit. These devices will allow for data to be captured for all classes and types of tickets, both for smart card and cash ticket usage on buses. In addition to information on tickets and passengers, the system will also be able to capture data on scheduled vs. operated trips, early/late running buses, route adherence, and kilometer usage per trip. Gauteng's new system should achieve a minimum of 10% in cost savings as well as providing a rich source of data for both monitoring and future planning.


  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 01147909
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Nov 1 2009 4:26PM