Implementing ITS at New York City for Para-Transit Service

This paper describes the 2007 improvements made by New York City Transit (NYCT) to its Adept system, which schedules up to 22,500 para-transit trips on weekdays. Municipalities offer heavily subsidized door-to-door transit service for the elderly and handicapped that are unable to use the fixed-route bus system, as mandated by the Americans with Disabilities Act. Adept is StrataGen’s automatic scheduling & dispatching system. However, there are often changes on the day of service, due to changes in the trip set and to unpredictable traffic conditions. The 2007 improvements features an intelligent transportation system (ITS) Automatic Vehicle Location and Monitoring (AVLM) project to equip all vehicles with automatic vehicle location and mobile data computers (AVL/MDC). This system enables Adept to be automatically updated with the actual world state in real-time, thus freeing dispatchers to take corrective action based on accurate data, and to communicate manifest changes to drivers in real-time. The authors report AVLM project status and enhancements to the Adept system that have been able to maintain responsiveness in light of the unprecedented volume of ITS information flow associated with dispatching a large number of trips. They conclude that this ITS paradigm is providing automation and accuracy to save dispatchers and drivers time and effort in the fluid, dynamic application of para-transit dispatching for NYCT, the largest such operation in the world.


  • English

Media Info

  • Media Type: CD-ROM
  • Features: Figures; References;
  • Pagination: 7p
  • Monograph Title: ITS Connections: Saving Time. Saving Lives

Subject/Index Terms

Filing Info

  • Accession Number: 01142558
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Oct 24 2009 7:03AM