The Use of Third Party Logistics Services by Swedish Manufacturing Firms: Current Situation and Future Prospects

This research aims to examine the usage of third party logistics (TPL) services by manufacturing firms in Sweden. The paper focuses on several key issues relating to the extent of usage of TPL services; decisionmaking process; the impact of using TPL services on user firms; specific TPL services that were used, and future plans to use TPL services. Over 50% of the respondents were using TPL services and most of the users were satisfied with their service providers. While cost consideration was still critical, customer satisfaction reliability and service quality were becoming more crucial to decisionmaking and evaluation. This research provides results and analysis to practitioners by depicting the impacts of using TPL services. It also gives information to TPL service providers so they can better understand the current situation and future challenges.

  • Availability:
  • Authors:
    • Cui, Lianguang
    • Sjoholm, Lisa
    • Wang, Ying
  • Publication Date: 2009

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 01141927
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Oct 15 2009 5:13PM