A Comparative Benchmarking Analysis of Main Iberian Container Terminals: A DEA Approach

Benchmarking is an important organizational tool to improve productivity, product quality, process efficiency, or services. From Benchmarking the organizations could compare their performance with competitors and identify their strengths and weaknesses. This study intends to conduct a benchmarking analysis on the main Iberian seaports with a special focus on their container terminal efficiency. To attain this, the DEA (data envelopment analysis) is used as it is considered by several researchers as the most effective method to quantify a set of key performance indicators. In order to reach a more reliable diagnosis tool the DEA is used together with data mining in comparing the seaport operational data of container terminals during 2007. Taking into account that seaports are global logistics networks, performance evaluation is key to an effective decisionmaking in order to improve efficiency and, therefore, competitiveness.

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  • Authors:
    • Quaresma Dias, Joao C
    • Azebedo, Susana Garrido
    • Ferreira, Joao
    • Palma, Sergio F
  • Publication Date: 2009


  • English

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  • Accession Number: 01141866
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Oct 14 2009 3:40PM