Connecticut Department of Transportation "On the Move" Performance Metrics Report

The Connecticut Department of Transportation (CTDOT) has initiated a Performance Measures Program. Performance measurement is the use of statistical evidence to determine progress toward specific organizational objectives. This includes both evidence of actual fact, such as measurement of pavement smoothness, and measurement of customer satisfaction. The metrics identified in this report constitute the starting point for measuring and enhancing CTDOT's performance in the future. The report is organized into five goals which are linked to CTDOT's core mission: Safety and Security; Preservation; Efficiency and Effectiveness; Quality of Life; and Accountability and Transparency.


  • English

Media Info

  • Media Type: Web
  • Features: Figures; Photos; Tables;
  • Pagination: 60p

Subject/Index Terms

Filing Info

  • Accession Number: 01141700
  • Record Type: Publication
  • Created Date: Oct 13 2009 2:14PM