The Long-Term Opportunities for the Mobile-enabled Passenger

This paper provides a vision of the mobile-enabled passenger of the future and discusses the opportunities for access to airline and airport services via the passenger's personal mobile device. The challenges of delivering services to the diverse range of mobile devices, while providing a consistent user experience, are examined and solutions are described. The check-in process is highlighted as an example of mobile service delivery.

Language

  • English

Media Info

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Filing Info

  • Accession Number: 01140549
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Sep 23 2009 12:44PM