THE PRODUCTIVITY AND EFFICIENCY OF INPUTS IN THE PROVISION OF TRANSPORTATION SERVICES OF THE SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITY

The project was developed as part of a larger program of research, namely, a study of human resource development in the Southeastern Pennsylvania Transportation Authority. The objectives of this paper are to express some elementary theory (appendix) about productivity, efficiency, and performance standards so that the case study of SEPTA has a basis in accepted theory. Simple concepts are developed which underlie the understanding of the analysis of the SEPTA system. The paper empirically examines the performance of SEPTA vis a vis other transit operations in the United States and Canada (the peer group) on the basis of a number of performance measures. In addition, more complex comparisons are made by statistical techniques. The major insight gleaned from such comparisons is that the simple comparisons, i.e., not controlling for other factors, yield a different view of the system than do the controlled comparisons.

  • Corporate Authors:

    Wharton School

    Human Resources Center
    Philadelphia, PA  United States 

    Urban Mass Transportation Administration

    400 7th Street, SW
    Washington, DC  United States  20590
  • Authors:
    • Allen, W B
  • Publication Date: 1979-5

Media Info

  • Pagination: 51 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00198749
  • Record Type: Publication
  • Source Agency: National Technical Information Service
  • Report/Paper Numbers: UMTA-IT-09-0073-79-1Final Rpt.
  • Files: NTIS, TRIS, USDOT
  • Created Date: Oct 17 1982 12:00AM