NEW ORLEANS VESSEL TRAFFIC SERVICE WATCHSTANDER ANALYSIS
A team of human factors specialists analyzed the performance of watchstanders in the U.S. Coast Guard Vessel Traffic Center at New Orleans, LA. Data collected included copies of the center's forms and logs, records of watchstander activities for a total of 13 hours of observation, timed measurements of typical watchstander activities, records of 10 in-depth interviews with center personnel, stress questionnaires administered to 11 watchstanders, and photographs of equipment and workspace layout. Analysis of the data yielded tentative models of time utilization and the relationship of activity to traffic load and eight suggestions for improving operations.
Transportation Systems Center55 Broadway, Kendall Square
Cambridge, MA USA 02142
United States Coast Guard2100 Second Street, SW
Washington, DC USA 20593
- Devoe, D B
- Royal, J W
- Abernethy, C N
- Publication Date: 1979-5
- Features: References;
- Pagination: 150 p.
- TRT Terms: Data collection; Highway traffic control; Human factors engineering; Personnel performance; Vessel traffic control; Watchkeeping
- Old TRIS Terms: Human performance
- Subject Areas: Education and Training; Marine Transportation; Operations and Traffic Management; Safety and Human Factors;
- Accession Number: 00196562
- Record Type: Publication
- Report/Paper Numbers: CG-D-17-79 Intrm Rpt.
- Files: TRIS
- Created Date: Sep 15 1979 12:00AM