The current uses of information and control systems in paratransit services are reviewed, and new applications that are currently being developed are discussed. Thus far, the greatest use has been by the conventional transit and taxi industries for accounting, payroll, and limited management information. In both of these industries, the larger operators have recognized that the costs of automating these clerical functions are readily justified by the benefits. However, for many other functions, the questions of whether automation will produce benefits and whether the costs can be justified are still open. In several functional areas, most strikingly brokerage and pooling services, advances in computer technology and reductions in computer costs are already making a stronger economic argument for automation. At present, however, the ability of many of the more innovative applications of computer technology to paratransit to provide real economic advantages is unproven. /Author/

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    • Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved. This paper appeared in TRB Special Report 184, Urban Transport Service Innovations.
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    Transportation Research Board

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  • Authors:
    • Wilson, Nigel H M
    • Colvin, Neil J
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  • Publication Date: 1979

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  • Media Type: Digital/other
  • Features: References; Tables;
  • Pagination: pp 95-102
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  • Accession Number: 00193707
  • Record Type: Publication
  • ISBN: 0309028175
  • Files: TRIS, TRB, ATRI
  • Created Date: May 26 1981 12:00AM