Air Traffic Control: Human Performance Factors

In line with the International Civil Aviation Organization (ICAO) syllabus for human factors training for air traffic controllers, the book covers the main issues in air traffic control, with regard to human performance: physiology including stress, fatigue and shift work problems; psychology with emphasis on human error and its management; social psychology including issues of communication and working in teams; the environment including ergonomic principles and working with new technologies and hardware; and software issues including the development of documentation and procedures and a study of the changes brought about by advanced technologies. Throughout the text there are actual examples taken from the air traffic control environment to illustrate the issues discussed. A full bibliography is included for those who want to read beyond these issues. It has been written for all in air traffic services, from ab initio to the boardroom; it is important that the men and women in senior management positions have some knowledge and awareness of the fundamental problems that limit and enhance human performance.

  • Availability:
  • Corporate Authors:

    Ashgate Publishing Company

    110 Cherry Street, Suite 3-1
    Burlington, VT  United States  05401-3818
  • Authors:
    • Isaac, Anne R
    • Ruitenberg, Bert
  • Publication Date: 1999-5


  • English

Media Info

  • Media Type: Print
  • Features: Bibliography; Figures; Illustrations;
  • Pagination: 388p

Subject/Index Terms

Filing Info

  • Accession Number: 01100778
  • Record Type: Publication
  • ISBN: 9780291398543
  • Files: TRIS
  • Created Date: Jun 11 2008 10:49AM