New York State Wireless Enhanced 911 Implementation Guide

911 is the three digit telephone number assigned throughout the United States as the universal number to call for emergency assistance. This number provides direct access to the local/county/state Public Safety Answering Point (PSAP) responsible for the appropriate dispatch of emergency resources for individual calls for emergency assistance. Basic 911 provides only a voice connection to a predetermined PSAP. Emergency responders do not gain any information other than what is provided by the caller. Enhanced-911 automatically directs a call to the appropriate PSAP and identifies a caller’s location and originating number in times of crisis. 46 thousand new wireless phone subscriptions are made each day. The majority of wireless phone subscribers buy their phones for safety reasons. Unfortunately, wireless phones are not currently capable of providing emergency dispatchers with specific enhanced-911 information (automatic location and number identification) like wire-line phones do. The majority of citizens of New York State are still largely unaware that their wireless phones do not provide enhanced 911 features. They are dependent on the public safety community to improve the emergency communications system. The provision of enhanced 911 services for wireless phones will ensure that our communications safety net remains intact.


  • English

Media Info

  • Media Type: Web
  • Features: Photos; References;
  • Pagination: 18p

Subject/Index Terms

Filing Info

  • Accession Number: 01103377
  • Record Type: Publication
  • Files: TRIS, USDOT
  • Created Date: Jun 2 2008 3:04PM