A journey from adversary to partnership bus reform in NSW

New South Wales bus operators, both state and privately owned, have been and continue to be in the middle of major reforms to their contracts, to the planning of their services and to the way in which they are paid under new performance based contracts. The reforms are designed to introduce more transparent services with a more contestable regime of these contracts for the public benefit of the State of NSW. The reforms involve changes to both Government and private operators, but the private bus industry contends that the process for reform, which was designed to achieve greater Government control ahead of quality services with, and, in the absence of real partnership between Government and industry, now requires significant modification. The journey from adversary to partnership has not been successfully completed, and therefore, it may take another term of new contracts to achieve the proper outcome. (a) For the covering entry of this conference, please see ITRD abstract no. E215911.

  • Authors:
    • MELLISH, D
    • DWYER, P
  • Publication Date: 2007-8


  • English

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Filing Info

  • Accession Number: 01094861
  • Record Type: Publication
  • Source Agency: ARRB
  • Files: ITRD, ATRI
  • Created Date: Apr 25 2008 8:05AM