Smart Cards, Slow Deployment: Findings from Interviews with U.S. Transit Agencies

This report presents a summary of findings from interviews with transit officials at seven transit agencies in North America regarding smart card evaluations, expectations, and implementation. The interviews focused on the decision-making and collaboration processes involved in adopting interoperable smart card systems, as well as the barriers to multi-agency implementation. The report first describes interview methods, followed by summaries and highlights of each of the seven smart card projects currently being evaluated or implemented. The case studies include projects in Los Angeles County, the San Francisco Bay Area, Ventura County, Orange County, Santa Barbara County, the Washington Metropolitan Area, and Southeastern Pennsylvania. The report concludes with a summary of issues common to the seven cases as well as some strategies used in implementing interoperable smart card systems.

• Record URL:
  http://www.path.berkeley.edu/PATH/Publications/PDF/PWP/2008/PWP-2008-01.pdf
• Record URL:
  https://merritt.cdlib.org/d/ark%3A%2F13030%2Fm5k377vf/1/producer%2F192101628.pdf
• 
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/192101628
• Corporate Authors:

  University of California, Berkeley

  Berkeley, CA  United States  94720-1720

  University of California, Berkeley

  California PATH Program, Institute of Transportation Studies
  Richmond Field Station, 1357 South 46th Street
  Richmond, CA  United States  94804-4648

  California Department of Transportation

  1120 N Street
  Sacramento, CA  United States  95814
• Authors:
  • Hiroyuki, Iseki
  • Taylor, Brian D
  • Yoh, Allison
• Publication Date: 2008-1

Language

• English

Media Info

• Media Type: Digital/other
• Features: Appendices;
• Pagination: 38p
• Serial:
  • PATH Working Paper
  • Publisher: University of California, Berkeley
  • ISSN: 1055-1417

Subject/Index Terms

• TRT Terms: Fares; Implementation; Interoperability; Public transit; Smart cards; Technological innovations; Transit operating agencies
• Subject Areas: Finance; Planning and Forecasting; Public Transportation; I70: Traffic and Transport;

Filing Info

• Accession Number: 01091110
• Record Type: Publication
• Source Agency: UC Berkeley Transportation Library
• Report/Paper Numbers: UCB-ITS-PWP-2008-1
• Contract Numbers: TO 6108
• Files: CALTRANS, TRIS, ATRI, STATEDOT
• Created Date: Mar 31 2008 8:05AM