Smart Cards, Slow Deployment: Findings from Interviews with U.S. Transit Agencies

This report presents a summary of findings from interviews with transit officials at seven transit agencies in North America regarding smart card evaluations, expectations, and implementation. The interviews focused on the decision-making and collaboration processes involved in adopting interoperable smart card systems, as well as the barriers to multi-agency implementation. The report first describes interview methods, followed by summaries and highlights of each of the seven smart card projects currently being evaluated or implemented. The case studies include projects in Los Angeles County, the San Francisco Bay Area, Ventura County, Orange County, Santa Barbara County, the Washington Metropolitan Area, and Southeastern Pennsylvania. The report concludes with a summary of issues common to the seven cases as well as some strategies used in implementing interoperable smart card systems.


  • English

Media Info

  • Media Type: Digital/other
  • Features: Appendices;
  • Pagination: 38p
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 01091110
  • Record Type: Publication
  • Source Agency: UC Berkeley Transportation Library
  • Report/Paper Numbers: UCB-ITS-PWP-2008-1
  • Contract Numbers: TO 6108
  • Created Date: Mar 13 2008 5:32PM