BALTIMORE CITY'S HUMAN SERVICES TRANSPORTATION: ANALYSIS AND RECOMMENDATIONS

The eleven agencies with 30 divisions were providing services to handicapped and non-handicapped children and adults, elderly persons, and infirmed residents. Trips were both individual and group. The types of trips provided include medical, personal business, shopping, recreation, social, nutrition, education, child day care, elderly day care, and volunteer service trips. Trips were provided with 155 City-owned, donated, and shared vehicles and through various purchase of service arrangements. The following problems were found with the transportation system as it existed at the time of the study: under-utilization of city-controlled vehicles (hours of use per vehicle per week, miles traveled per day per vehicle, and percent passenger capacity utilized per vehicle per one-way trip); use of professional and para-professional staff as drivers; path duplication; minimal service provided to the physically handicapped; interruption of service when a vehicle was undergoing maintenance or repair; high administrative costs; duplication of administrative support staff across divisions; and overall high costs per passenger trip and per mile. The study recommended consolidation of many of the divisions' transportation services to eliminate the aforementioned problems. An incremental consolidation effort is currently underway.

  • Supplemental Notes:
    • Sponsored in part by Maryland Department of Transportation, Baltimore Mayor's Office of Human Resources, and Baltimore Region Unified Transportation Planning Program.
  • Corporate Authors:

    Baltimore City Department of Planning

    222 East Saratoga Street, 8th Floor
    Baltimore, MD  United States  21202

    Maryland Department of Transportation

    Baltimore Washington International Airport, P.O. Box 8755
    Baltimore, MD  United States  21240

    Baltimore Mayor's Office of Human Resources

    Baltimore, MD  United States  21202

    Baltimore Region Unified Transp Planning Program

    Baltimore, MD  United States  21202
  • Authors:
    • Katz, D C
  • Publication Date: 1978-11

Media Info

  • Pagination: 37 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00191231
  • Record Type: Publication
  • Source Agency: National Technical Information Service
  • Report/Paper Numbers: Final Rpt.
  • Files: TRIS, STATEDOT
  • Created Date: May 11 1981 12:00AM