The report is one of a series of four volumes prepared for use by public administrators, department heads, and others responsible for or interested in the delivery of quality of public services in North Carolina at the lowest possible cost to the taxpayer. The major purpose is to provide a means for measuring the performance of, in the case of this Volume III, street maintenance services. The report is based on the premise that communities can compare costs and levels of services with communities similar to them. The first section introduces the idea of performance measurement in terms of community goals for public service provision and describes the kinds of measures used to indicate quality, quantity, and costs of services. The second section contains a report of these measures for select groups of North Carolina municipalities that offer variations in population size and geographical distribution across the state.

  • Supplemental Notes:
    • Also available in set of 4 reports (PB-287882-SET).
  • Corporate Authors:

    Research Triangle Institute

    P.O. Box 12194
    Research Triangle Pk, NC  United States  27709

    North Carolina Department of Natural Resources and Community Development

    Community Assistance Division
    Raleigh, NC  United States 

    Natl Ctr for Productivity & Qual of Working Life

    2000 M Street, NW
    Washington, DC  United States  20036
  • Authors:
    • Connelly, M
  • Publication Date: 1978

Media Info

  • Pagination: 25 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00190821
  • Record Type: Publication
  • Source Agency: National Technical Information Service
  • Files: TRIS
  • Created Date: Mar 28 1979 12:00AM