Challenges, Solutions, Good Practices: Towards an Integrated Travel Information System

In an information-dominated world, travelers have many travel choices and need appropriate information to make good decisions. New consumers need to be informed and guided in the use of new transportation products. This handbook offers a look at the challenges, solutions, proposals, and good practice examples that have been faced in various European settings. The authors define a public transport system as the logical arrangement of several independent means of exchanging knowledge between transportation administrators and travelers. Travel information itself is any and all information that is helpful for travelers in helping their journeys go smoothly. The handbook includes twelve sections: identifying passengers and their information needs; creating a strong public transport brand; providing user-friendly planning and pre-trip information; defining an interchange information strategy; turning travel time into communication time; providing information about the last mile; keeping the traveler informed about disruptions; covering all information needs with efficient solutions; matching travelers' needs and characteristics of communication devices, including cell phones; creating a coherent architecture and a maintenance plan; evaluating the full returns; and creating an integrated approach. The brochure is filled with real-life European examples of good practices, illustrated with photographs, along with the website addresses for readers who want more information about a particular transportation setting.


  • English

Media Info

  • Media Type: Print
  • Features: Figures; Photos;
  • Pagination: 70p

Subject/Index Terms

Filing Info

  • Accession Number: 01054234
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jul 19 2007 12:12PM