Commuters vs. Vacationers: Transit Agencies Serve Many Masters, but How Do You Appease Your Commuters While Pleasing Vacationing Riders?

This article examines how transit systems serve commuters as well as vacationing visitors. There is little data available from transit agencies on how many riders are tourists, yet they are acknowledged as an important market. The author describes programs for visitors provided by the Miami-Dade County Transit system, Dallas’ DART system, Capital Metro in Austin, and San Antonio’s VIA Metropolitan Transit’s downtown system, which was created primarily for visitors. All of these make certain that information about their systems is available quickly and easily on the Internet, but acknowledge that printed copies of transit information (often placed in hotels or other popular tourist destinations) are still vital.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/1794668
• Authors:
  • Faber, Jim
• Publication Date: 2007-6

Language

• English

Media Info

• Media Type: Print
• Features: Photos;
• Pagination: pp 18, 20, 22, 24
• Serial:
  • Mass Transit
  • Volume: 33
  • Issue Number: 4
  • Publisher: Cygnus Publishing, Incorporated
  • ISSN: 0364-3484
  • Serial URL: http://www.masstransitmag.com

Subject/Index Terms

• TRT Terms: Commuters; Passengers; Tourists; Transit operating agencies; Transit riders
• Subject Areas: Passenger Transportation; Public Transportation; Society;

Filing Info

• Accession Number: 01052179
• Record Type: Publication
• Source Agency: UC Berkeley Transportation Library
• Files: BTRIS, TRIS
• Created Date: Jun 18 2007 8:38PM