Commuters vs. Vacationers: Transit Agencies Serve Many Masters, but How Do You Appease Your Commuters While Pleasing Vacationing Riders?

This article examines how transit systems serve commuters as well as vacationing visitors. There is little data available from transit agencies on how many riders are tourists, yet they are acknowledged as an important market. The author describes programs for visitors provided by the Miami-Dade County Transit system, Dallas’ DART system, Capital Metro in Austin, and San Antonio’s VIA Metropolitan Transit’s downtown system, which was created primarily for visitors. All of these make certain that information about their systems is available quickly and easily on the Internet, but acknowledge that printed copies of transit information (often placed in hotels or other popular tourist destinations) are still vital.


  • English

Media Info

  • Media Type: Print
  • Features: Photos;
  • Pagination: pp 18, 20, 22, 24
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 01052179
  • Record Type: Publication
  • Source Agency: UC Berkeley Transportation Library
  • Files: BTRIS, TRIS
  • Created Date: Jun 18 2007 8:38PM