Lifestyle Rostering for Rail Transit Crew

This paper describes how recruiting new staff and retaining current staff is a growing challenge for public transport operators. Historically public transport drivers, conductors and ticket collectors have accepted assignments that could be demanding and repetitive as part of a tradeoff for job security, salary and predictability of work. A new generation of employees can be "turned off" by the traditional work assignment practices of public transport operators. Younger employees often seek more flexibility in and control of their work schedules due to family demands (especially in single-parent, separated parent and two-income households) and the increasing importance of leisure time activities. This paper investigates "Lifestyle Rostering" - individual rosters for operational staff thatvary by week and take individual worker preferences into consideration. While lifestyle rostering has been common in other industries – for example airlines – it is rare in public transport. This paper shows that there are benefits to be achieved from lifestyle rostering for both management and staff. As examples, two specific cases of lifestyle rostering will be presented: (1)The introduction of lifestyle rostering as a long term initiative at the French National Railways (SNCF) for conductors; and (2) A short-term experience of lifestyle rostering at RailCorp, operator of commuter rail services in the Sydney, Australia metropolitan area.

Language

  • English

Media Info

  • Media Type: CD-ROM
  • Features: Tables;
  • Pagination: 6p
  • Monograph Title: 2007 Proceedings Rail Conference

Subject/Index Terms

Filing Info

  • Accession Number: 01051615
  • Record Type: Publication
  • ISBN: 1931594260
  • Files: TRIS
  • Created Date: Jun 16 2007 12:50PM