Workshop B Report: Creating and Maintaining Trusting Partnerships

A significant theme that has emerged from the Thredbo 8 Conference is the idea that better value for money from public transport services might be achieved if the service purchaser (the authority) and providers were to work together in a partnership relationship at the tactical level and work towards agreed outcome goals set at the strategic level. This discussion noted the importance of trust to a successful partnership relationship but did not explore the idea of how a “trusting partnership” might be formed and subsequently fostered. Workshop B and Thredbo 9 was given this focus. The workshop had eleven papers which are referenced throughout this overview of the workshop findings. The paper will cover the need for a trusting partnership, key requirements for purchaser-provider partnering, how to maintain performance pressure in a trusting partnership, perspectives on trusting partnerships, and policy and research recommendations.


  • English

Media Info

  • Media Type: Print
  • Edition: First Edition
  • Pagination: pp 423-436
  • Monograph Title: Competition and Ownership in Land Transport Passenger Transport

Subject/Index Terms

Filing Info

  • Accession Number: 01051403
  • Record Type: Publication
  • ISBN: 9780080450957
  • Files: TRIS
  • Created Date: Jun 11 2007 9:32AM