Tactical Level Partnerships: A Context of Trust for Successful Operation

Melbourne, Australia, a city approaching 4 million people, has one of the world’s most extensive train and tram networks. These networks were planned and operated by the Victorian State Government until the late 1990s, when their operation was franchised to the private sector. The city also has an extensive private route bus network, whose origins date back to the 1830’s in horse-drawn form and early 20th century in motorized form. That network is subject to government regulation, services receiving funding support under contracts with the State Government. The paper begins with a short reference to the failure of the initial rail franchising process. It explains how lessons from the failure have informed the re-franchising process, emphasizing the role that partnerships at the Tactical level are playing in the new arrangements. An overview of changing paradigms of public sector management follows. Particular attention is devoted to the development of a trusting partnership and lessons are drawn for formation of public transport (PT) partnerships at the Tactical level. The paper then outlines how thinking is developing for the 2007 round of Melbourne bus contracts that focus on building solid partnership relationships that are founded on trust and buttressed by an appropriate contractual environment.


  • English

Media Info

  • Media Type: Print
  • Edition: First Edition
  • Features: Maps; References; Tables;
  • Pagination: pp 189-212
  • Monograph Title: Competition and Ownership in Land Transport Passenger Transport

Subject/Index Terms

Filing Info

  • Accession Number: 01051416
  • Record Type: Publication
  • ISBN: 9780080450957
  • Files: TRIS
  • Created Date: Jun 8 2007 10:02AM