Implementation of Computer Systems for Specialized Transit: Three Case Studies

This paper describes how the operation of specialized transit services for the elderly and the handicapped involves complex registration, reservation, scheduling and dispatching tasks and the production of numerous management reports for internal and external use. This context, combined with the need to provide more service per dollar, has led many properties to consider computerized aids. This paper describes the ongoing implementation of computer systems in three Canadian cities: Montreal, Toronto and Sherbrooke. The paper presents some general conclusions on the design, installation and use of computer-assisted paratransit systems. The Montreal system, installed on a large IBM mainframe, permits advance demand-responsive scheduling while the client is waiting on the phone. The Toronto system, installed on a dedicated minicomputer, is geared to advance scheduling followed by a call-back process. The Sherbrooke system is typical of requirements for smaller properties that have approximately 200 trips per day. It is being implemented on a micro-computer with a hard disk.

• Corporate Authors:

  Transport Canada

  1000 Sherbrooke Street, West, P.O. Box 549
  Montreal, Quebec  Canada  H3A 2R3
• Authors:
  • Hammer, Nigel
• Conference:
  • The Fourth International Conference on Mobility and Transport for the Elderly and Disabled Persons
  • Location: Vancouver British Columbia, Canada
  • Date: 1986-7-21 to 1986-7-23
• Publication Date: 1986

Language

• English

Media Info

• Media Type: Print
• Features: Figures; References;
• Pagination: pp 813-823
• Monograph Title: Mobility and Transport for Elderly and Disabled Persons. Proceedings of the Fourth International Conference, Vancouver, Canada, July 21-23, 1986

Subject/Index Terms

• TRT Terms: Aged; Aged drivers; Case studies; Computer programs; Control systems; Demand responsive transportation; Paratransit services; Persons with disabilities; Transportation disadvantaged persons
• Identifier Terms: Transed
• Uncontrolled Terms: Disabled passengers; Specialized transport
• Geographic Terms: Montreal (Canada); Sherbrooke (Canada); Toronto (Canada)
• Subject Areas: Public Transportation; Society;

Filing Info

• Accession Number: 01051456
• Record Type: Publication
• Files: TRIS
• Created Date: Jun 7 2007 4:33PM