Implementation of Computer Systems for Specialized Transit: Three Case Studies

This paper describes how the operation of specialized transit services for the elderly and the handicapped involves complex registration, reservation, scheduling and dispatching tasks and the production of numerous management reports for internal and external use. This context, combined with the need to provide more service per dollar, has led many properties to consider computerized aids. This paper describes the ongoing implementation of computer systems in three Canadian cities: Montreal, Toronto and Sherbrooke. The paper presents some general conclusions on the design, installation and use of computer-assisted paratransit systems. The Montreal system, installed on a large IBM mainframe, permits advance demand-responsive scheduling while the client is waiting on the phone. The Toronto system, installed on a dedicated minicomputer, is geared to advance scheduling followed by a call-back process. The Sherbrooke system is typical of requirements for smaller properties that have approximately 200 trips per day. It is being implemented on a micro-computer with a hard disk.


  • English

Media Info

  • Media Type: Print
  • Features: Figures; References;
  • Pagination: pp 813-823
  • Monograph Title: Mobility and Transport for Elderly and Disabled Persons. Proceedings of the Fourth International Conference, Vancouver, Canada, July 21-23, 1986

Subject/Index Terms

Filing Info

  • Accession Number: 01051456
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jun 7 2007 4:33PM