Transit Performance Monitoring System (TPMS) Results. Summary Report - Phase III

This report presents the results of the third phase of a project to implement a transit performance monitoring system (TPMS). The TPMS was designed to collect data on transit customers through the use of on-board surveys. The long-term goal of the TPMS initiative is to standardize the collection of data and, thereby, provide a basic, but comprehensive analysis of the performance and benefits of transit service. A total of 30 transit systems participated in the third phase of the project, which was conducted in 2002 and 2003. The approach used and results of the third phase are summarized in this report. The report is organized as follows: Executive Summary; Introduction; TPMS Approach - provides a summary of the background of TPMS and the approach taken; Implementation - describes the approach used in the implementation tests; Survey Results - presents selected results of the surveys conducted in the third phase; Implementation Problems - discusses problems encountered during the conduct of the surveys; and Buffalo Longitudinal Telephone Survey - presents the results of a 2003 telephone survey of bus users who responded to the 2000 on-board survey. An appendix contains selected open-ended benefit responses.


  • English

Media Info

  • Media Type: Web
  • Pagination: 63p

Subject/Index Terms

Filing Info

  • Accession Number: 01049404
  • Record Type: Publication
  • Files: NTL, TRIS, USDOT
  • Created Date: May 15 2007 12:02PM