Flight Crew Cooperation During Live Controller-Pilot Datalink Communication Trials

This empirical study investigated the qualitative effects of controller-pilot datalink communication on talk and work inside the flight deck as well as issues related to the chosen interface for the technology. Line operations using datalink communication between the air traffic controller and the aircrafts in controller-pilot datalink Northern European airspace were observed over a period of 11 months to document the transformations of cockpit communications and coordinative patterns. Findings show that controller-pilot datalink easily takes precedence over other cockpit tasks, especially during higher-tempo operations. Other findings indicate that controller-pilot datalink changes and erodes some of the redundancy previously inherent in receiving clearances by voice communication, and that it blurs the roles of pilot-flying and pilot-not-flying. In addition, the interface for controller-pilot datalink messages can interfere with the presentation of other flight-related data. Before introducing controller-pilot datalink, carriers should carefully consider the use of cockpit procedures and pilot roles in order to ensure that previously existing communication redundancy does not deteriorate.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/47250898
• Authors:
  • Goteman, Orjan
  • Dekker, Sidney
• Publication Date: 2005

Language

• English

Media Info

• Media Type: Print
• Features: Figures; References; Tables;
• Pagination: pp 279-294
• Serial:
  • Human Factors and Aerospace Safety
  • Volume: 5
  • Issue Number: 4
  • Publisher: Ashgate Publishing Limited
  • ISSN: 1468-9456
  • Serial URL: http://www.ashgate.com/subject_area/aviation/aviation_journals.htm

Subject/Index Terms

• TRT Terms: Air pilots; Air traffic controllers; Communication; Cooperation; Coordination; Crew resource management; Empirical methods; Flight crews; Flight decks; Redundancy; User interfaces (Computer science); Workload
• Uncontrolled Terms: Datalink
• Geographic Terms: Northern Europe
• Subject Areas: Aviation; Operations and Traffic Management;

Filing Info

• Accession Number: 01044756
• Record Type: Publication
• Files: TRIS
• Created Date: Mar 25 2007 10:55PM