‘Smart Goods’ and Mobile RFID—A Case With Innovation From Volvo

Radio frequency identification (RFID) technology shows promise as an innovative solution to improve supply chain performance and collaboration. This paper presents a case from Volvo that includes a setup of a mobile RFID solution using cellular networks together with web technology. An empirical case provides the basis for evaluation of the setup from the perspectives of operational reliability, usability and productivity. The evaluation is based on qualitative input from stakeholders in the Volvo supply chain together with more than 3,000 readings from a setup in an operational environment. The results show that operational reliability is important not only with regard to RFID tags failures but also with consideration to the whole flow of information. The usability evaluation has revealed that a 'smart goods' and mobile RFID solution can be easy to use and quick to learn, thus facilitating wide adoption among supply chain actors. The lead-time productivity improvements range from 10% up to as much as 50%, but also contain examples of productivity decreases of above 10% in certain use-case scenarios. Directions for future research are discussed.

  • Availability:
  • Authors:
    • Holmqvist, Magnus
    • Stefansson, Gunnar
  • Publication Date: 2006


  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 01042310
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Feb 20 2007 11:19PM