Web-Based Survey Techniques

This synthesis documents the current state of the practice for web-based surveys. The intent of the report is to provide a resource for successful practice, discuss the technologies necessary to conduct web-based surveys, and present several case studies and profiles of transit agency use of web-based surveys. The topic will be of interest to transit planners and managers and those who work with them as they attempt to develop and refine web-based surveys for their own transit agencies. Particular emphasis is placed on understanding the strengths and limitations of all survey methods. Information presented in this synthesis was obtained from a literature review, as well as from survey responses from 36 transit professionals. Follow-up telephone calls were made to gather further information. Longer telephone interviews were conducted to develop three detailed case studies: NJ TRANSIT, Southern California Regional Rail Authority (Metrolink), and Tri-County Metropolitan Transportation District of Oregon (TriMet).

• Record URL:
  http://www.trb.org/Publications/Blurbs/158538.aspx
• 
• Availability:
  • Find a library where document is available. Order URL: http://www.trb.org/Main/Public/Blurbs/158538.aspx
• Authors:
  • Spitz, Gregory Mark
  • Niles, Frances L
  • Adler, Thomas Jay
• Publication Date: 2006

Language

• English

Media Info

• Media Type: Print
• Features: Appendices; Figures; Glossary; References; Tables;
• Pagination: 112p
• Serial:
  • TCRP Synthesis of Transit Practice
  • Issue Number: 69
  • Publisher: Transportation Research Board
  • ISSN: 1073-4880
• Publication flags:

  Open Access (libre)

Subject/Index Terms

• TRT Terms: Case studies; Interviewing; Literature reviews; State of the practice; Transit operating agencies; Travel surveys
• Identifier Terms: New Jersey Transit; Southern California Regional Rail Authority; Tri-County Metropolitan Transportation District of Oregon
• Uncontrolled Terms: Web-based surveys
• Subject Areas: Highways; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01042130
• Record Type: Publication
• ISBN: 0309097789
• Report/Paper Numbers: Project J-7, Topic SH-07
• Files: TRIS, TRB, ATRI
• Created Date: Feb 14 2007 6:33AM