Web-Based Survey Techniques

This synthesis documents the current state of the practice for web-based surveys. The intent of the report is to provide a resource for successful practice, discuss the technologies necessary to conduct web-based surveys, and present several case studies and profiles of transit agency use of web-based surveys. The topic will be of interest to transit planners and managers and those who work with them as they attempt to develop and refine web-based surveys for their own transit agencies. Particular emphasis is placed on understanding the strengths and limitations of all survey methods. Information presented in this synthesis was obtained from a literature review, as well as from survey responses from 36 transit professionals. Follow-up telephone calls were made to gather further information. Longer telephone interviews were conducted to develop three detailed case studies: NJ TRANSIT, Southern California Regional Rail Authority (Metrolink), and Tri-County Metropolitan Transportation District of Oregon (TriMet).


  • English

Media Info

  • Media Type: Print
  • Features: Appendices; Figures; Glossary; References; Tables;
  • Pagination: 112p
  • Serial:
  • Publication flags:

    Open Access (libre)

Subject/Index Terms

Filing Info

  • Accession Number: 01042130
  • Record Type: Publication
  • ISBN: 0309097789
  • Report/Paper Numbers: Project J-7, Topic SH-07
  • Files: TRIS, TRB, ATRI
  • Created Date: Feb 14 2007 6:33AM