Development of Statewide System Operations Performance Measures: Virginia Case Study

As system operations plays an increasingly important role in transportation agencies, there is a need to develop solid performance measurement programs to support and guide these activities. The purpose of this research was to develop a system operations performance measurement program for the Virginia Department of Transportation (VDOT). To do so, the research team first identified four categories of measures: traffic, incidents, traveler information, and ITS device reliability. Then, specific measures were identified and developed for these categories. The paper presents these measures along with examples of their use within VDOT. Finally, it should be noted that the results presented in this paper are not intended to serve as a “turn-key” set of measures for use by other DOT’s. Rather, the paper offers benefit by (a) providing a comprehensive description of the Virginia development process that may be used/tailored by other DOT’s, and (b) introducing new measures developed to meet VDOT needs that may be of use to other DOTs.


  • English

Media Info

  • Media Type: CD-ROM
  • Features: Figures; References;
  • Pagination: 20p
  • Monograph Title: TRB 86th Annual Meeting Compendium of Papers CD-ROM

Subject/Index Terms

Filing Info

  • Accession Number: 01045989
  • Record Type: Publication
  • Report/Paper Numbers: 07-2405
  • Files: TRIS, TRB
  • Created Date: Feb 8 2007 7:06PM