CSS Training Experiences: Mainstreaming Context Sensitive Solutions in the Workforce

The Context Sensitive Solutions (CSS) approach requires skills and expertise not traditionally found among many DOT and consultant project team members. Context Sensitive Solutions training is a critical component of any effort to mainstream CSS in the work force. CSS training will be most effective, however, as part of an overall effort to integrate the philosophy and mindset of CSS throughout an organization. As DOTs gain experience with mainstreaming CSS and with deploying CSS training programs, DOT CSS training managers are evolving their training to include CSS Awareness courses, revise basic CSS courses and incorporate specialized CSS skills courses. This paper has been developed as a tool for DOTs to use when considering implementing or modifying a CSS training program. In addition to providing a summary of the training experiences of 16 state DOTs that includes items such as the focus of the course, cost, attendees and source of funding, it examines many lessons learned by DOTs and details five primary lessons: (1) The importance of designing training strategically within an overall CSS organizational integration effort; (2) The importance of sustaining the training effort including providing continuity in the management of the effort; (3) Lessons about the evolving menu of CSS training courses; (4) The value of including a full range of participants and perspectives from within DOT as well as outside the agency in training; and (5) The need for follow up evaluation with participants to understand the effectiveness of current training and provide input to future curriculum offerings.


  • English

Media Info

  • Media Type: CD-ROM
  • Features: References; Tables;
  • Pagination: 18p
  • Monograph Title: TRB 86th Annual Meeting Compendium of Papers CD-ROM

Subject/Index Terms

Filing Info

  • Accession Number: 01046093
  • Record Type: Publication
  • Report/Paper Numbers: 07-1261
  • Files: TRIS, TRB
  • Created Date: Feb 8 2007 5:52PM