PUGET SOUND VESSEL TRAFFIC SERVICE WATCHSTANDER ANALYSIS

A team of human factors specialists analyzed the performance of watch-standards in the U.S. Coast Guard's Puget Sound Vessel Traffic Center at Seattle WA. Data collected included copies of the center's forms and logs, records and tapes of watchstander activities for a total of 12 hours of observation, records of 6-in-depth interviews with center personnel, stress questionnaires administered to 14 watchstanders, comments on center services by 6 Puget Sound pilots, and photographs of equipment and workspace layout. Analysis of the data yielded a breakdown of watchstander time utilization, a summary of communications loading, and twenty-three suggestions for improving operations.

  • Supplemental Notes:
    • Prepared for U.S. Department of Transportation, United States Coast Guard Office of Research and Development, Washington, DC 20590.
  • Corporate Authors:

    Transportation Systems Center

    55 Broadway, Kendall Square
    Cambridge, MA  USA  02142
  • Authors:
    • Devoe, D B
    • Royal, J W
    • Abernethy, C N
    • Kearns, K J
  • Publication Date: 1978-11

Media Info

  • Features: References;
  • Pagination: 212 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00187979
  • Record Type: Publication
  • Source Agency: Transportation Systems Center
  • Report/Paper Numbers: CG-D-82-78 Intrm Rpt.
  • Files: TRIS
  • Created Date: Feb 3 1979 12:00AM