PUGET SOUND VESSEL TRAFFIC SERVICE WATCHSTANDER ANALYSIS
A team of human factors specialists analyzed the performance of watch-standards in the U.S. Coast Guard's Puget Sound Vessel Traffic Center at Seattle WA. Data collected included copies of the center's forms and logs, records and tapes of watchstander activities for a total of 12 hours of observation, records of 6-in-depth interviews with center personnel, stress questionnaires administered to 14 watchstanders, comments on center services by 6 Puget Sound pilots, and photographs of equipment and workspace layout. Analysis of the data yielded a breakdown of watchstander time utilization, a summary of communications loading, and twenty-three suggestions for improving operations.
- Prepared for U.S. Department of Transportation, United States Coast Guard Office of Research and Development, Washington, DC 20590.
Transportation Systems Center55 Broadway, Kendall Square
Cambridge, MA USA 02142
- Devoe, D B
- Royal, J W
- Abernethy, C N
- Kearns, K J
- Publication Date: 1978-11
- Features: References;
- Pagination: 212 p.
- TRT Terms: Communication systems; Data collection; Human factors engineering; Personnel performance; Radar displays; Radio; Very high frequency; Vessel traffic control; Watchkeeping; Water traffic
- Old TRIS Terms: Human performance; Vhf communications
- Subject Areas: Marine Transportation; Operations and Traffic Management; Safety and Human Factors;
- Accession Number: 00187979
- Record Type: Publication
- Source Agency: Transportation Systems Center
- Report/Paper Numbers: CG-D-82-78 Intrm Rpt.
- Files: TRIS
- Created Date: Feb 3 1979 12:00AM