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https://nap.nationalacademies.org/catalog/27432/critical-issues-in-transportation-for-2024-and-beyond

Incident management feasibility study

Toimintakuvaus hairionhallinnan tilanteesta

The aim of the study was to describe the current state of incident management and estimate the most urgent development needs. The road, railway and water traffic are included. The emphasis was in co-operation between organisations especially from the viewpoint of traffic information and control. The results of the project are descriptions of incident management field and four example incident cases as well as a summary of the current situation and most important further actions. The description of the incident management field includes a classification of incidents and transport mode dependent reasons for incidents with organisations participating incident management. The example cases are described with process, data system and communication device diagrams. Currently each organisation is taking care of its own traffic management and information. There are not usually common processes. The field organisations have good knowledge of the situation but this information is not rationally delivered to all other organisations in the passenger traffic or logistics chain. Most of the incident management is manual work. The data is not in data systems and the most usual means for communication are telephone and fax machine. As there is no consistent incident data available the organisations at the other end of the chain are not able to be fully prepared. Information to the public is transport mode dependent and does not serve door-to-door purposes. The most important areas in incident management are situations caused by weather, accidents or broken traffic management or communication devices. It is especially important to determine how to manage surprising and frequent incidents. The organisations responsible for making announcement on incidents have to be determined. In addition organisations responsible for gathering data about different situations and delivering the information to the large number of other organisations are needed. Especially this part of the process can be aided with information technology. Traffic management should be developed by making agreements on co-operation between organisations. This is needed especially between public transport organisations and also between the road administration and larger cities. The most urgent need in traffic information is to find out organisations that gather data from various sources and provide information services that cover the whole journey. Experiments on combined services and operational models should be made. Based on the example cases also a number of more detailed development ideas were produced. This report is available at http://www.vtt.fi/rte/projects/fits/ or http://www.mintc.fi

Language

  • Finnish

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 01015273
  • Record Type: Publication
  • Source Agency: TRL
  • ISBN: 951-723-768-5
  • Files: ITRD
  • Created Date: Jan 12 2006 8:55AM