NS scoring on service
Subtitle: Railroad extends principles of TOPS operating system to 'right-size' railroad at local level.
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- GALLAGHER, JOHN
- Publication Date: 2005-6-20
- Features: Illustrations;
- Pagination: p. 26-27 : ill.
- TRT Terms: Commodities; Customer service; Management; Railroads
- Identifier Terms: Norfolk Southern Corporation
- Subject Areas: Administration and Management; Railroads;
- Accession Number: 01008908
- Record Type: Publication
- Source Agency: Northwestern University, Evanston
- Files: TLIB
- Created Date: Nov 17 2005 2:48PM