TO FRILL OR NOT TO FRILL

In this article, the author discusses recent efforts by low cost carriers (LCCs) to add certain amenities for their customers, thus posing a significant risk to the dominant role played by the older legacy airlines. Addressing first European, then American air carriers, the article outlines the decisiveness of these amenities through their various successes and failures. Some of these include in-flight snack/beverage services, in-flight entertainment (IFEs), special perks for routine business travelers, affiliations and connections to rental car and hospitality services at destinations, and expedited checking via the Internet. It is also becoming the case, according to the article, that many of the so-called legacy carriers that are generally perceived to have many more perks than LCCs actually cut their luxuries in order to get an edge on their competition.

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  • Corporate Authors:

    Penton Media

    1300 E 9th Street
    Cleveland, OH  United States  44114-1503
  • Authors:
    • Thomas, G
  • Publication Date: 2005-10

Language

  • English

Media Info

  • Features: Photos;
  • Pagination: pp 34-36
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 01007009
  • Record Type: Publication
  • Source Agency: UC Berkeley Transportation Library
  • Files: BTRIS, TRIS
  • Created Date: Nov 8 2005 7:35AM