Public Transport Services Tackling Social Exclusion: The West Midlands Approach

Both individuals and groups often are incapable of leading full lives because of barriers such as the availability and physical accessibility of transport; the cost of transport; services located in inaccessible places; safety and security and travel horizons. This article examines the effort of the United Kingdom (UK) Government's Social Exclusion Unit to tackle these barriers. The availability of frequent and dense public transport networks in the major urban areas outside London means that public transport services can help reduce barriers to gaining access to necessary services. The article focuses on three of the barriers: cost, accessibility, and travel horizons. Examples of specific projects include: WorkWise project addresses travel needs of the unemployed. It is a pilot project operated in three of the most deprived areas in the West Midlands since May 2003. It provides specialized journey planning advice and free day tickets for the unemployed attending job interviews. So far the project has assisted over 1700 people accessing job interviews as well as supporting almost 1500 during their first two months of employment.Ethnic Communities Liaison Officer post was created in May 2004 to promote and increase the use of public transport by members of ethnic minorities to help ensure equality of access to employment and educational opportunities, health and other key services in the West Midlands.

  • Availability:
  • Authors:
    • Magrath, Tom
    • Machancoses, Maria
  • Publication Date: 2005-7


  • English

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  • Accession Number: 01010740
  • Record Type: Publication
  • Files: TRIS, ATRI
  • Created Date: Nov 2 2005 10:17AM