Use of Performance Standards and Measures for Public Transportation Systems

The North Carolina Department of Transportation Research Program in conjunction with the Public Transportation Division (NCDOT/PTD) sponsored this study of the use of performance standards and measures for public transportation systems. This request was driven by the desire to ensure that limited state funding is used in the most productive way possible, and in a way that encourages public transportation systems to maximize the efficiency and effectiveness of the delivery of their transit services. The study was designed to answer two specific questions: (1) What are appropriate performance measures for transit systems to use? (2) Should performance measures be used to determine the allocation of funding, and if so, in what way? In regard to what performance measures to use, the study recommends a number of measures for transit agencies to use as a minimum, and cites resources where the agencies can find additional measures to use if they so choose. In regard to the question of linking performance measures to the allocation of state transit funding, the study reached two key conclusions, one regarding urban transit systems, the other concerning rural systems: (1) For urban transit systems, it is recommended that the current State Maintenance Assistance Program (SMAP), which is strongly performance-based, be continued; and (2) For rural public transportation, it is recommended that now is not the time to institute performance-based funding; several preparatory steps are in order before implementation should be considered.


  • English

Media Info

  • Media Type: Web
  • Edition: Final Report
  • Features: Appendices; Bibliography; Figures; References;
  • Pagination: 90p

Subject/Index Terms

Filing Info

  • Accession Number: 01003770
  • Record Type: Publication
  • Source Agency: North Carolina Department of Transportation
  • Report/Paper Numbers: FHWA/NC/2004-10, NCDOT 2004-10
  • Created Date: Sep 16 2005 9:45AM