Suggestions for the Improvements of the Quality of Services of Collective Transportation

The objective of this chapter is to suggest solutions for minimizing the consequences of the main problems related to riders’ dissatisfaction identified in the analysis and to help the bus companies operating in Campos to better fulfill their customers’ needs. This is the only possible way the bus companies will have to survive the competition of alternative transportation systems.


  • English

Media Info

  • Media Type: Print
  • Features: Appendices; Figures; References; Tables;
  • Pagination: pp 649-658
  • Monograph Title: Competition and Ownership in Land Passenger Transport

Subject/Index Terms

Filing Info

  • Accession Number: 01003331
  • Record Type: Publication
  • ISBN: 0080445802
  • Files: TRIS
  • Created Date: Aug 24 2005 2:54PM