Weaving a Useful Web

Many cities are exploring the use of the Internet to communicate with the public regarding planning or environment-related activities. Web-based communication initiatives include Internet forums, online surveys, interactive applications allowing the public to contribute data and comments. These initiatives can increase public participation and attract a higher quality of input. Although many of these web-based communication initiatives have been successful, others have been less popular than hoped. This article discusses some of these successes and failures, and provides a list of guidelines that can help other planning agencies. To ensure that a web-based tool will reach its intended audience, the agency should: define a clear vision of what the system should do; allocate enough manpower to the project; provide incentives to use the system; keep the system simple; test the concept with actual users; start small and expand gradually; provide enough time for success; remember that all projects are not appropriate for the web; and integrate the web-based tool into a larger process.


  • English

Media Info

  • Media Type: Print
  • Features: Figures; Photos;
  • Pagination: pp 30-35
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 01002681
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jul 31 2005 11:17PM