Developing an ISO Quality Management System and Certification for an Engineering Firm

This paper describes how engineering firms are continually seeking methods to be more efficient in the performance of design and engineering work for Transit Properties. Quality immediately surfaces as an important method to become more efficient. The International Organization for Standardization, referred to as ISO, has developed the generic requirements for a quality management system. The ISO requirements are a proven method to consistently provide quality products. The development of a Quality Management System and the internal and external auditing to verify adherence to the Quality Management System are key parts of the process. This presentation relates how Gannett Fleming Transit & Rail System developed their Quality Management System and the process used to educate management and our employees into the ISO system of records, documentation, and auditing. This will include the process up to and including certification.

  • Availability:
  • Supplemental Notes:
    • Paper and full conference proceedings are available on CD-ROM but the paper was not presented at the conference.
  • Corporate Authors:

    American Public Transportation Association

    1666 K Street, NW, Suite 1100
    Washington, DC  United States  20006
  • Authors:
    • Hughes, Earle
    • Smith, Bruce
  • Conference:
  • Publication Date: 2005


  • English

Media Info

  • Media Type: Print
  • Pagination: 9p
  • Monograph Title: Rail Transit Conference Proceedings, 2005

Subject/Index Terms

Filing Info

  • Accession Number: 01002163
  • Record Type: Publication
  • ISBN: 1931594155
  • Files: TRIS
  • Created Date: Jul 14 2005 4:06PM