New York Terminal Radar Approach Control (TRACON) Operational Assessment (March 2- May 6, 2005)

On March 2, 2005, the Federal Aviation Administration convened a team of safety experts, investigators, current and former air traffic controllers, and human resource and finance professionals to begin a 60-day on-site operational assessment of its New York Terminal Radar Approach Control (the New York TRACON) facility. This report is a summary of their findings and recommendations. Briefly stated, the findings are as follows: (1) Unreported operational errors found during this assessment did not jeopardize safety; (2) New York TRACON was not understaffed; (3) The Quality Assurance Program at the New York TRACON has not been effective; (4) New York TRACON has the highest overtime cost per operation of any large TRACON; (5) Current scheduling practices require unnecessary overtime to meet operational needs; (6) Schedule manipulation, low time-on-position, inappropriate use of sick leave, and high rates of Occupational Workman's Compensation Program (OWCP) at New York TRACON contribute to its high cost per Air Traffic operation; (7) Despite a sharp decrease in traffic counts in the Islip area staffing levels have remained constant; and (8) A culture of insubordination and intimidation exists at the New York TRACON that requires management attention to prevent derogation of safety.

• Record URL:
  http://www.faa.gov/library/reports/media/N90_Report_2.pdf
• 
• Supplemental Notes:
  • Information contained herein is based on preliminary reports and is subject to revision.
• Corporate Authors:

  Federal Aviation Administration

  800 Independence Avenue, SW
  Washington, DC  United States  20591
• Publication Date: 2005-6-2

Language

• English

Media Info

• Media Type: Web
• Features: Appendices; Figures; Tables;
• Pagination: 114p

Subject/Index Terms

• TRT Terms: Air traffic control; Air traffic controllers; Airport terminals; Aviation safety; Evaluation and assessment; Personnel management; Personnel performance; Quality assurance
• Identifier Terms: Occupational Workman's Compensation Program
• Uncontrolled Terms: Operational errors; Overtime costs; Staffing levels; Terminal radar approach control (TRACON)
• Geographic Terms: New York (State)
• Subject Areas: Administration and Management; Aviation; Operations and Traffic Management;

Filing Info

• Accession Number: 01001468
• Record Type: Publication
• Files: TRIS, USDOT
• Created Date: Jun 27 2005 9:46AM