SEPTA MANAGEMENT STUDY
In 1964, State Act 450 created the Southeastern Pennsylvania Transportation Authority (SEPTA) with a mission to provide or arrange for the provision of effective and efficient public transportation services in the five-county Pennsylvania portion of the Philadelphia metropolitan area. The SEPTA Management Study was commissioned by SEPTA's funding governments to evaluate how well this mission was being performed in consideration of the agency's budget constraints, and to make specific improvement recommendations. The study uses a series of diagnostics (peer group comparison, case studies, flow charts, and organizational analysis) to identify areas where SEPTA performance appeared unusual. Serious deficiencies are identified in nine functional areas (Cash Handling, ConRail Purchase-of-Service Agreement, Surface Transit Operations Planning, Vehicle Utilization, Surface Transit Maintenance, Capital Project Management, and Regional Fare Integration) and seven additional improvement areas. A key question raised in this study relates to the roles of the SEPTA Board and SEPTA's funding agencies. Specific actions, including organizational changes, are recommended which will yield near-term benefits.
- Prepared by Booz-Allen and Hamilton, Inc., Philadelphia, PA., and Price Waterhouse and Co., Philadelphia, PA. Sponsored in part by Delaware Valley Regional Planning Commission, Philadelphia, Pa.
Southeastern Pennsylvania Transportation Authority2028 PSFS Building, 12 South 12th Street
Philadelphia, PA USA 19107
Booz-Allen and Hamilton, Incorporated400 Market
Philadelphia, PA USA 19106
Price Waterhouse and Company30 South 17th Street
Philadelphia, PA USA 19103
Urban Mass Transportation Administration400 7th Street, SW
Washington, DC USA 20590
Delaware Valley Regional Planning CommissionBourse Building, 21 South 5th Street
Philadelphia, PA USA 19106
- Publication Date: 1978-5
- Pagination: 72 p.
- TRT Terms: Administration; Attitudes; Commuter service; Deficiencies; Economics; Evaluation; Finance; Labor market; Level of service; Light rail transit; Maintenance; Management; Metropolitan areas; Nationalization; Ownership; Policy; Programming (Planning); Public transit; Rapid transit; Subsidies; Transportation; Transportation operations; Urban transportation; Vehicles
- Identifier Terms: Conrail; Southeastern Pennsylvania Transportation Authority
- Uncontrolled Terms: Financial management; Services; Systems management; Transportation management
- Geographic Terms: Pennsylvania; Philadelphia (Pennsylvania)
- Old TRIS Terms: Management policies
- Subject Areas: Administration and Management; Economics; Finance; Maintenance and Preservation; Operations and Traffic Management; Planning and Forecasting; Policy; Society; Transportation (General); Vehicles and Equipment;
- Accession Number: 00182081
- Record Type: Publication
- Source Agency: National Technical Information Service
- Report/Paper Numbers: UMTA-PA-09-0039-78-1Final Rpt.
- Files: NTIS, TRIS, USDOT
- Created Date: Dec 3 1981 12:00AM