In 1964, State Act 450 created the Southeastern Pennsylvania Transportation Authority (SEPTA) with a mission to provide or arrange for the provision of effective and efficient public transportation services in the five-county Pennsylvania portion of the Philadelphia metropolitan area. The SEPTA Management Study was commissioned by SEPTA's funding governments to evaluate how well this mission was being performed in consideration of the agency's budget constraints, and to make specific improvement recommendations. The study uses a series of diagnostics (peer group comparison, case studies, flow charts, and organizational analysis) to identify areas where SEPTA performance appeared unusual. Serious deficiencies are identified in nine functional areas (Cash Handling, ConRail Purchase-of-Service Agreement, Surface Transit Operations Planning, Vehicle Utilization, Surface Transit Maintenance, Capital Project Management, and Regional Fare Integration) and seven additional improvement areas. A key question raised in this study relates to the roles of the SEPTA Board and SEPTA's funding agencies. Specific actions, including organizational changes, are recommended which will yield near-term benefits.

  • Supplemental Notes:
    • Prepared by Booz-Allen and Hamilton, Inc., Philadelphia, PA., and Price Waterhouse and Co., Philadelphia, PA. Sponsored in part by Delaware Valley Regional Planning Commission, Philadelphia, Pa.
  • Corporate Authors:

    Southeastern Pennsylvania Transportation Authority

    2028 PSFS Building, 12 South 12th Street
    Philadelphia, PA  United States  19107

    Booz-Allen and Hamilton, Incorporated

    400 Market
    Philadelphia, PA  United States  19106

    Price Waterhouse and Company

    30 South 17th Street
    Philadelphia, PA  United States  19103

    Urban Mass Transportation Administration

    400 7th Street, SW
    Washington, DC  United States  20590

    Delaware Valley Regional Planning Commission

    Bourse Building, 21 South 5th Street
    Philadelphia, PA  United States  19106
  • Publication Date: 1978-5

Media Info

  • Pagination: 72 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00182081
  • Record Type: Publication
  • Source Agency: National Technical Information Service
  • Report/Paper Numbers: UMTA-PA-09-0039-78-1Final Rpt.
  • Files: NTIS, TRIS, USDOT
  • Created Date: Dec 3 1981 12:00AM