SOUTHERN HOSPITALITY AT BIRMINGHAM INTERNATIONAL : TECHNOLOGICAL AND SERVICE-ORIENTED CHANGES PROVE POSITIVE IN SERVICING TRAVELERS' NEEDS

This article relates how technological and service-oriented changes were made at the Birmingham International Airport in an effort to meet travelers needs, accommodate future growth, as well as attract new travelers. A detailed historical timeline is presented describing the changes that took place in improving accountability and parking services. Changes that were implemented included the efficient management of revenue control, equipment upgrades, revenue audits, and integrating new technologies such as a license plate recognition (LPR) system.

  • Availability:
  • Corporate Authors:

    National Parking Association

    1112 16th Street, NW, Suite 300
    Washington, DC  United States  20036
  • Publication Date: 2005-4

Language

  • English

Media Info

  • Features: Photos;
  • Pagination: p. 30-35
  • Serial:
    • Parking
    • Volume: 44
    • Issue Number: 3
    • Publisher: National Parking Association
    • ISSN: 0031-2193

Subject/Index Terms

Filing Info

  • Accession Number: 00989429
  • Record Type: Publication
  • Source Agency: UC Berkeley Transportation Library
  • Files: BTRIS, TRIS
  • Created Date: May 3 2005 12:00AM