NATIONAL AIRSPACE SYSTEM: EXPERTS' VIEWS ON IMPROVING THE U.S. AIR TRAFFIC CONTROL MODERNIZATION PROGRAM
In 1981, the Federal Aviation Administration (FAA) began a program to modernize the national airspace system and a primary component, the air traffic control (ATC) system. The ATC component of this program, which is designed to replace aging equipment and accommodate predicted growth in air traffic, has had difficulty for more than two decades in meeting cost, schedule, and performance targets. The performance-based Air Traffic Organization (ATO) was created in February 2004 to improve the management of the modernization effort. On October 7, 2004, the Government Accountability Office (GAO) hosted a panel to discuss attempts to address the ATC modernization program's persistent problems. According to participants, the key cultural factor impeding modernization has been resistance to change. Such resistance is a characteristic of FAA personnel at all levels, participants said, and management, in the experience of some, is more resistant than employees who may fear that new technologies will threaten their jobs. The key technical factor affecting modernization, participants said, has been a shortfall in the technical expertise needed to design, develop, or manage complex air traffic systems. Without the technical proficiency to "scrub" project proposals for potential problems early and to oversee the contractors who implement its modernization projects, they said, FAA has to rely on the contractors, whose interests differ from its own. The most immediate budgetary constraint, participants said, is the multibillion-dollar shortfall that FAA is projecting between available revenues and modernization needs over the next 4 years. Participants also identified features of the federal budget process as constraints, noting, for example, that the federal budget cycle is too long and inflexible to meet the needs of a dynamic ATC system that requires much more managerial freedom and short-term decision making. They further noted that the budget process is influenced by the political process, and that the funding for capital projects is sometimes spread out over so many years that technologies are out of date by the time they are deployed. Annual funding uncertainties discourage strategic and capital planning, they said, and the budget fails to show priorities and relationships among proposed investments. Participants suggested that the ATO could facilitate cultural transformation by creating a vision and strategy that would unite stakeholders and by assembling project teams with different skills and interests whose members could forge common organizational interests by working together to solve common technology development problems. To help offset technical inadequacies, the participants suggested that the ATO could consult an advisory board, identify and consider purchasing needed technologies that other countries have developed, and hire more skilled engineers to provide in-house expertise. To address budgetary constraints, participants suggested, among other short-term steps, reducing spending to match revenues. Longer term suggestions were also presented.
- Record URL:
Washington, DC United States 20548
- Publication Date: 2005-4
- Features: Appendices;
- Pagination: 46 p.
- TRT Terms: Air traffic control; Airspace (Aeronautics); Budgeting; Constraints; Contractors; Costs; Culture (Social sciences); Decision making; Engineers; Expenses; Financing; Interorganizational relations; Jobs; Management; Managerial personnel; Modernization; Performance; Personnel; Politics; Problem solving; Revenues; Schedules; Social psychology; Stakeholders; Strategic planning; Teams; Technology
- Identifier Terms: Air Traffic Organization; U.S. Federal Aviation Administration
- Uncontrolled Terms: Resistance to change
- Subject Areas: Administration and Management; Aviation; Finance; Operations and Traffic Management; Safety and Human Factors; Society;
- Accession Number: 00988832
- Record Type: Publication
- Report/Paper Numbers: GAO-05-333SP
- Files: TRIS
- Created Date: Apr 18 2005 12:00AM