This article looks at a broad array of bus lines throughout the country for transit metrics and how they are used to quantify success. All transit agencies have performance measures, the article explains, but they can vary widely. The article lists performance measures required federally, such as passengers per vehicle mile, fare box recovery ratios and costs per passenger. It explains how performance measures can be incorporated into a transit agencys management style. The Denver Regional Transportation District is used as an example, as its general manager explains his management ethos of quarterly reports and red flags for poor performance. Weekly reporting is done by Metropolitan Atlanta Rapid Transit Authority with TranStat, a performance accountability program. Analyzing marketing effectiveness can be done by looking at transit statistics such as Delawares DART First State System does. Metro in St. Louis is used as an example to explain how maintenance metrics can be integrated with performance measures.

  • Availability:
  • Supplemental Notes:
    • February/March 2005; Page range: 40, 42-44
  • Corporate Authors:

    Bobit Publishing Company

    21061 S Western Avenue
    Torrance, CA  United States  90501-1711
  • Authors:
    • Starcic, J
  • Publication Date: 2005-2


  • English

Media Info

  • Features: Photos;
  • Pagination: 4 p.
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00988222
  • Record Type: Publication
  • Source Agency: UC Berkeley Transportation Library
  • Files: BTRIS, TRIS
  • Created Date: Apr 1 2005 12:00AM