HOUSTON-GALVESTON VESSEL TRAFFIC SERVICE WATCHSTANDER ANALYSIS

A team of human factors specialists analyzed the performance of watchstanders in the U.S. Coast Guard Vessel Traffic Center at Houston, TX. Data collected included copies of the center's forms and logs, records of watchstander activities for a total of fifteen hours of observation, timed measurements of typical watchstander activities and computer delays, records of twelve in-depth interviews with center personnel, stress questionnaires administered to nine watchstanders, and photographs of equipment and workspace layout. Analysis of the data yielded tentative models of time utilization and the relationship of activity to traffic load and sixteen suggestions for improving operations. (Author)

  • Corporate Authors:

    Transportation Systems Center

    55 Broadway, Kendall Square
    Cambridge, MA  United States  02142
  • Authors:
    • Devoe, D B
    • Abernethy, C N
    • Kearns, K J
  • Publication Date: 1978-5

Media Info

  • Pagination: 64 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00180851
  • Record Type: Publication
  • Source Agency: National Technical Information Service
  • Report/Paper Numbers: TSC-USCG-78-5 Intrm Rpt., USCG-D-24-78
  • Files: NTIS, TRIS
  • Created Date: Sep 14 1978 12:00AM