OPERATIONAL EXPERIENCES WITH FLEXIBLE TRANSIT SERVICES

This synthesis will be of interest to transit agency staff responsible for vehicle operations and planning and to those who work with them in this regard. Staff can use this report to learn from the experiences of other agencies and to compare their experiences with those of others. It documents and summarizes transit agency experiences with "flexible transit services," including all types of hybrid services that are not pure demand-responsive (including dial-a-ride and ADA paratransit) or fixed-route services, but that fall somewhere in between those traditional service models. The report documents six types of flexible transit service: request stops, flexible route segments, route deviation, point deviation, zone routes, and demand-responsive connector service. This report integrates information from several sources. It is based on data collected from a review of the relevant literature and survey of transit agencies. Twenty-four transit agencies provided information. Survey responses were supplemented by follow-up interviews with transit agency staff and reference to service descriptions available on transit agency websites.

  • Record URL:
  • Availability:
  • Supplemental Notes:
    • Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
  • Corporate Authors:

    Transportation Research Board

    500 Fifth Street, NW
    Washington, DC  United States  20001
  • Authors:
    • Koffman, D
  • Publication Date: 2004

Language

  • English

Media Info

  • Features: Appendices; Figures; Photos; References; Tables;
  • Pagination: 67 p.
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00976014
  • Record Type: Publication
  • ISBN: 0309070104
  • Report/Paper Numbers: Project J-7,, Topic SB-09
  • Files: TRIS, TRB, ATRI
  • Created Date: Jul 30 2004 12:00AM