The airline and luggage industries hold widely different views about which party should bear responsibility for checked luggage damaged during transport. The problem is compounded by the fact that there currently is no uniformly accepted definition of or standards for airline compatible luggage. While much attention has been given to the carry-on luggage issue, many feel that the problems surrounding checked luggage are at the heart of the matter. This case study outlines the attempts of both industries to address the issue of performance standards for airline compatible luggage.

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  • Corporate Authors:


    The Boulevard, Langford Lane
    Kidlington, Oxford  United Kingdom  OX5 1GB
  • Authors:
    • Garner, M
    • Brandes, K
  • Publication Date: 2000-10


  • English

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Filing Info

  • Accession Number: 00800873
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Oct 12 2000 12:00AM